"They" and "Them"

Why You Should Fire “They” and “Them” and Hire “We” and “Us”

Jen Roberts Leadership, Productivity, Retention

When you look around at your team, do you ever feel like you’re pitted against one another in some unseen battle? A leader I coached once constantly talked about her team as if they were separate from her. She said things like, “They don’t seem to understand how important these goals are. It’s supposed to be all hands on deck but they’re acting like it’s a holiday,” and “I want them to act like they care and do their jobs.” As I heard these statements, I wondered (out loud) why she talked about them as if she weren’t their leader; a part of the group? I helped her shift her language and, more importantly, her mindset, to thinking in terms of “we” and “us” to set her team up for success. Leadership can pose many challenges, not the least of which is letting go of control. Getting results through others …

employee development

Raising the Bar: An Investment in Talent and Employee Development

Jen Roberts Engagement, Leadership, Productivity, Retention

There’s an age-old dilemma that stymies many leaders: How to decide if investing in employee development is worth it. I recently saw a thought-provoking quote concerning employee development. It went like this: CFO asks CEO, “What happens if we invest in developing our people and then they leave us?” CEO replies, “What happens if we don’t and they stay?” This is an interesting perspective and one that’s probably important to consider when it comes to ensuring that your organization’s talent pipeline is fully prepared to move into key leadership roles to sustain your company’s success. Yet in many organizations employee training and development and leadership coaching are seen as “nice to have” but not necessarily essential. In fact, according to a survey from executive team consultancy Gap International, only 43% of executives planned to invest in leadership training and development. In the spirit of debate, let’s assume the CFO’s point is valid. …