performance reviews

Performance Reviews: From Transactional to Transformational

Jen Roberts Communication, Engagement, Leadership, Productivity, Stress

As a leader, how do you usually feel when the time for performance reviews rolls around? Let’s be honest. Most leaders don’t enjoy the performance review process for several reasons. Usually, they feel overwhelmed by the sheer volume of meetings they have to hold in a short period of time. Often these conversations are also tied to employees’ compensation. With many companies making budget cuts these meetings can be tough when you don’t feel like you have much to offer beyond praise. The result is that many leaders end up viewing the performance review process as tedious and time consuming (and it shows). Employees, on the other hand, can fall on both sides of the fence when it comes to performance reviews. Mostly, employees just want a chance to sit down and chat with you, offer up some ideas, and walk away feeling like it’s worth getting up each morning. …

Culture of Recognition

5 Ways to Build a Culture of Recognition (Without Salary Hikes)

Jen Roberts Engagement, Leadership

I have two elementary-aged children who are great students and also play sports. At their age, recognition is a given.  Parents, teachers, and coaches recognize their accomplishments like getting good grades on a test or report card or scoring a goal at the game. Why? To build their self esteem, boost their confidence, and to simply celebrate. Something shifts, however, as we become adults and enter “the real world” and suddenly all that praise comes to a screeching halt.  Do adults not need recognition anymore because they earn a paycheck?  Does your job ever seem like a thankless endeavor? Your employees may feel the same way.  Oftentimes, leaders feel that “if it’s not broken, don’t fix it.” In other words, as long as everything is going well, there’s no need to point anything out to employees. It’s when problems arise that employees hear about it and the challenges begin. It can certainly …

employee development

Raising the Bar: An Investment in Talent and Employee Development

Jen Roberts Engagement, Leadership, Productivity, Retention

There’s an age-old dilemma that stymies many leaders: How to decide if investing in employee development is worth it. I recently saw a thought-provoking quote concerning employee development. It went like this: CFO asks CEO, “What happens if we invest in developing our people and then they leave us?” CEO replies, “What happens if we don’t and they stay?” This is an interesting perspective and one that’s probably important to consider when it comes to ensuring that your organization’s talent pipeline is fully prepared to move into key leadership roles to sustain your company’s success. Yet in many organizations employee training and development and leadership coaching are seen as “nice to have” but not necessarily essential. In fact, according to a survey from executive team consultancy Gap International, only 43% of executives planned to invest in leadership training and development. In the spirit of debate, let’s assume the CFO’s point is valid. …