Leading by Example: Why Consistency Matters

Jen Roberts Communication, Engagement, Leadership

You’ve probably heard the phrase “consistent action leads to consistent results,” which makes logical sense. The more important, and perhaps unspoken, truth in this statement is that the quality of our results depends not on merely doing something, but on taking intentional action that fits our end goal. In other words, you get out of something what you put into it. Consistency, or lack thereof, can be the defining factor between failure or success. If you have children (or know anyone who does) you’re probably aware of the importance of consistency. Children learn how to behave through reinforcement and punishment and also through observation. To feel secure, children need parents to be consistent with them and are trusted not to send conflicting or confusing messages. Consistency as a parent can be difficult and exhausting, but it is of paramount importance. The same is true in business. One of the most …