How do you typically communicate with your team members? Most leaders use technology as their go-to communication method, which is understandable given the global nature of business.
But how effective is communication when technology replaces the human interaction?
Many of the subtle nuances of direct communication are lost in translation when leaders rely too heavily on electronic methods of communication such as email, text messaging, and Skype.
Just because a message is sent does not ensure receipt or an accurate interpretation of its meaning. And this lack of connection can affect everything from employee engagement to your bottom line.
“The single biggest problem in communication is the illusion that it has taken place.”~George Bernard Shaw