With an impending global talent shortage, organizational leaders are rightfully concerned about developing strong leadership pipelines and retaining employees with difficult-to-find skill sets. Many businesses are struggling to fill critical roles at all levels and companies are putting a renewed focus on building the capabilities of their leadership to remain competitive.

In fact, a 2016 Human Capital Trends study found that 92% of companies “believe that they are not organized correctly to succeed.”

However, most leadership development companies that offer training and coaching are not specific to helping leaders create strong, actionable, organizational strategies that help you engage and retain your top talent. That’s where we come in.

We’ve spent decades learning exactly what it takes to build collaborative organizations, focused less on hierarchy and more on leveraging team skills and expertise, to adapt and solve problems in new and agile ways.

No matter where you’re located, we offer training, coaching and consulting services that are laser focused on helping you build strategies and an organizational culture to keep your best people happy, engaged and productive.

Whether you’re just getting started and feel like you have no idea where to begin — or you’re a senior organizational leader with a major challenge or opportunity in your sights — we can help you create your next big win.



Jen Roberts, CEO and Founder

Jen RobertsAs CEO of Difference Consulting, Jen is a leading expert helping businesses strategically build, develop and leverage the unique talents of their people and teams internally. Having successfully led corporate initiatives and advised senior leaders on organizational development, talent management, and succession planning in the private and public sector for more than 17 years, Jen knows what sets successful organizations and leaders apart from the competition.

When she left her corporate job in 2011, Jen founded Difference Consulting using her insider knowledge to quickly land some of the top brands in the country as her own clients.

Over the last six years, she and her consulting team have worked with over 500 organizational leaders across more than 20 industries, helping them implement aligned and cohesive people development strategies that encourage greater collaboration and engagement within their organizations.

Jen takes a “no BS, calls-it-like-she-sees-it” approach with leaders who are used to calling the shots. Although, clients have said they appreciate the compassion, humor, and integrity she brings to her work as much as a good butt-kicking. Her clients have increased leadership alignment and engagement by up to 60%, improved communication within their team up to 70% and reduced turnover up to 50%.

In 2015, Jen was inducted into the Forbes Coaches Council. She is an accredited Professional Certified Coach (PCC) through the International Coach Federation (ICF). Jen is a certified master practitioner in The Leadership Circle Profile™ (TLCP, 360 and Leadership Culture Survey), Myers-Briggs Type Indicator™ (MBTI), and Energy Leadership Index™. She earned her Master’s Degree in psychology from Radford University.

Jen and her family reside just outside of Savannah, GA, where they enjoy a multitude of outdoor recreational activities and festivals. In her free time, Jen is a voracious reader and lover of travel, hiking, and sipping bold red wines.

difference consulting leadership training


We build leaders worth following.


  • Have fun—laugh often!
  • Follow the Platinum Rule (Treat others how they want to be treated.)
  • Integrity matters.
  • Always be learning.
  • Drive change and challenge the status quo.

Creating a culture of engagement and empowerment in any organization takes both courage and effort.

And it begins with LEADERSHIP.

Like a single drop of water, you become the catalyst that starts the ripples of change—for your team, your organization, and the world beyond. When you invest in your people and teams, you affect everyone in your sphere of influence and create lasting results.

Being a leader is powerful. Leaders can make or break their organization’s success through their influence. Leadership is not a one-time action; it’s a way of being.

Leaders worth following choose to make a difference in the lives of those they lead.

What is your choice?


Our seasoned team represents a combined total of 100+ years of experience working in and with leadership and organizational transformation spanning 20+ industry sectors.

They’re so good at what they do that any one title couldn’t fully capture their awesomeness, so we fondly call them “Coach-sultants,” a winning combination of strategic consulting, executive coaching/advising, and expert facilitation and speaking.

  • Robbin_Jorgensen

    Robbin Jorgensen

    Senior Coach-sultant

  • Heather Nunley

    Heather Nunley

    Senior Coach-sultant

  • Sharon_Pflieger

    Sharon Pflieger

    Senior Coach-sultant

  • Christine_Springer

    Christine Springer

    Senior Coach-sultant

  • Mazzy_Orban

    Mazzy Orban

    Executive Assistant Extraordinaire

  • Kimberly_Rolzhausen

    Kimberly Rolzhausen

    Social Media Maven

  • Chelsea Lloyd

    Research Rockstar